Privacy Policy

At CaptureLife Studios, located at 412 Congress Ave, Suite 1600, Austin, TX 78701, and reachable at (512) 555-0101 or [email protected], we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. This policy is effective as of January 1, 2025.

1. Information Collection

We collect information from you when you use our website, book a photography session, or contact us for inquiries. The types of information we collect may include:

• Personal Information: This includes your name, email address, phone number, postal address, and other contact details you provide to us.
• Payment Information: When you book a session, we collect payment information such as credit card details or other payment method information. This information is processed securely through our payment processor, Stripe, and is not stored on our servers.
• Photographic Information: We collect and store the photographs taken during your photography session. These photographs may include images of you, your family, or your event attendees.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use Google Analytics to help us understand this data.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can manage your cookie preferences through your browser settings.
• Marketing Information: With your consent, we may collect your email address for marketing purposes, such as sending newsletters or promotional offers. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

2. Information Use

We use the information we collect for the following purposes:

• Providing Services: We use your personal information to schedule and conduct photography sessions, deliver photographs to you, and provide customer support.
• Payment Processing: We use your payment information to process your payments for our services.
• Website Improvement: We use usage data to analyze trends, administer our website, and improve the user experience.
• Marketing Communications: With your consent, we may use your email address to send you newsletters, promotional offers, and other marketing communications.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.
• Internal Operations: To maintain our business operations, including accounting, auditing, and data analysis.
• Personalization: To personalize your experience on our website and tailor our services to your specific needs and preferences.

3. Data Protection

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data, such as payment information, during transmission and storage.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.
• Employee Training: We provide training to our employees on data protection best practices.
• Secure Storage: Your photographs are stored on secure servers with restricted access. We use industry-standard security measures to protect your data from unauthorized access and breaches.
• Third-Party Security: We ensure that our third-party service providers, such as payment processors, also implement appropriate security measures to protect your data.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

4. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences, track your activity, and personalize your experience.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our website and use its features.
• Analytics Cookies: These cookies help us understand how visitors use our website. We use Google Analytics to collect and analyze this data.
• Functional Cookies: These cookies enable us to remember your preferences and personalize your experience.
• Marketing Cookies: These cookies are used to track your browsing activity and display relevant ads to you.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

5. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make any material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Personal Information: We retain your personal information for as long as you have an active account with us or as needed to provide you with our services. We may also retain your information for a reasonable period after you close your account to comply with legal obligations, resolve disputes, and enforce our agreements.
• Payment Information: We do not store payment information directly. All payment processing is handled securely by Stripe.
• Photographic Information: We retain your photographs indefinitely, unless you request that we delete them.
• Usage Data: We retain usage data for as long as necessary to analyze trends, administer our website, and improve the user experience.

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Withdrawal of Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CaptureLife Studios
Attn: Privacy Officer
412 Congress Ave, Suite 1600
Austin, TX 78701
Email: [email protected]
Phone: (512) 555-0101

We are committed to protecting your privacy and will do our best to address any concerns you may have.